Privacy Policy

Last Updated: November 1, 2025

This Privacy Policy explains how petcaremontreal.com ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website, petcaremontreal.com (the "Site"). We are committed to protecting your privacy and ensuring your trust.

1. Information We Collect

We primarily collect information that you voluntarily provide to us when you fill out forms on our Site, such as when you sign up for our newsletter, download a guide, or submit an inquiry.

Contact Information: This typically includes your name and email address.
Automatically Collected Data: We also collect certain information automatically when you visit our Site. This includes your IP address, browser type, operating system, access times, and the pages you view. This data helps us ensure the security and performance of our Site and understand user behavior.

2. How We Use Your Information (Lead Collection)

The information we collect is used solely for the purpose of lead collection and providing you with relevant content and services related to winter pet care in Montreal.

Fulfill Requests: To send you the specific guides, newsletters, or information you requested.
Communication: To send you updates, alerts, and marketing communications (which you can opt-out of at any time).
Site Improvement: To ensure the security of the Site and analyze popular content to enhance the overall user experience.

3. Sharing Your Information (No Sale of Data)

We value your trust above all. Our core policy regarding the leads and personal information we collect is:

            We do not sell, rent, trade, or otherwise transfer your personal information to any third parties for their marketing or promotional use.
        

We may share your information only with trusted service providers who assist us in operating our Site (e.g., email marketing providers, security services like Cloudflare). These parties are contractually obligated to keep your information confidential and comply with data protection laws.

4. Use of Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and ensure security.

Purpose of Cookies: These cookies help the Site function correctly, maintain user sessions, and provide anonymized analytical data about site traffic and interactions.
Your Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. International Data Transfer

We utilize global platforms and services, such as Cloudflare, which may have servers located outside of your country of residence. This means your information may be transferred to, stored, or processed in other countries. We ensure that any international transfers are conducted in compliance with applicable data protection laws.

6. Data Retention and Security

We retain your personal information only for as long as necessary to provide you with the services you requested. We implement reasonable and appropriate security measures, including the use of Cloudflare's robust security services and SSL encryption, to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Your Choices and Rights

You have the right to:

Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link at the bottom of any email we send you.
Access and Correction: Request access to the personal information we hold about you and ask for any inaccuracies to be corrected.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@petcaremontreal.com